Dollar Palermo Airport  Information

Pick-up instructions: Upon arrival at the airport, proceed to the rental car counter in the arrivals hall to obtain your contract. Follow the provided instructions to access your vehicle in the second-floor rental car park—no shuttle is necessary.

 

For assistance, contact Dollar Palermo airport at +39 091 331668 or visit Car Rental Palermo Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

 

Business hours:

Sunday

07:30 AM - 00:00 PM

Monday

07:30 AM - 00:00 PM

Tuesday

07:30 AM - 00:00 PM

Wednesday

07:30 AM - 00:00 PM

Thursday

07:30 AM - 00:00 PM

Friday

07:30 AM - 00:00 PM

Saturday

07:30 AM - 00:00 PM

Tips for renting a car from Dollar Rent-A-Car at Palermo airport

  • 1. Book in Advance: Secure better rates and ensure vehicle availability by booking your Dollar rental car in advance. This is especially important during peak travel times.
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  • 2. Check for Online Discounts: Explore Dollar's official website or other online platforms for exclusive deals and promotions. Online bookings may offer special discounts.
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  • 3. Join Dollar Express Rewards Program: Consider joining Dollar's loyalty program, such as Dollar Express Rewards. Loyalty members may enjoy benefits like faster check-ins and the opportunity to earn points for future rentals.
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  • 4. Understand Rental Agreement: Familiarize yourself with Dollar's terms and conditions, including policies on fuel, mileage limits, and any additional fees. This helps avoid surprises and ensures a transparent rental process.
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  • 5. Inspect the Car Thoroughly: Before accepting the rental car, conduct a thorough inspection for any existing damage. Ensure that any scratches or dents are documented in the rental agreement to avoid disputes during the return.
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  • 6. Consider Fueling Options: Understand Dollar's fueling policy. Some companies offer options to prepay for a full tank of gas, which can be convenient if you plan to return the car with an empty tank.
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  • 7. Check for Additional Services: Inquire about extra services provided by Dollar, such as GPS rental, child safety seats, or other amenities you may need for your journey.
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  • 8. Age Requirements: Be aware of Dollar's age requirements. Ensure that you meet the minimum age for renting a car, and inquire about any additional fees or restrictions for younger drivers.
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  • 9. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. Dollar may charge additional fees if you exceed the rental period.
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  • 10. Save Contact Information: Keep Dollar's contact information, including the local Palermo Airport office and any emergency contact numbers, easily accessible.
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  • 11. Check Insurance Options: Review the insurance options offered by Dollar. Check whether your personal car insurance or credit card provides coverage for rental cars to avoid unnecessary additional expenses.

 

Dollar Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 21 years, and drivers under the age of 25 are subject to a young driver fee. There is no maximum age, and no senior driver fee is applied. The driver's license must be issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at pickup and is contingent on the type of vehicle rented. Additionally, a deposit for a full tank of fuel is mandatory upon vehicle collection.
 
  • Payment Policy

    At the time of pickup, customers must settle the rental amount along with a deposit. Deposits can be made using the following methods: Diners, MasterCard credit card, VISA credit card, and American Express credit card. For Luxury, Premium, Cabrios, and Special car groups, a minimum of two credit cards issued in the main driver's name are mandatory. Only cards issued in the main driver's name will be accepted. Visa Electron, Maestro, PayPal, and Prepaid cards are not accepted.
 
  • Optional Extras and Services

    Dollar offers supplementary services for car rentals at Palermo Airport, such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. Customers can request these services during the reservation process, and an extra daily fee will be incurred. Payment for these additional services is processed in the local currency at the rental desk.
 
  • Fuel Policy

    The rental vehicle is supplied with a full tank of fuel and should be returned with the same amount to prevent extra charges. Alternatively, the renter has the option to prepay for a full tank of fuel at the time of rental and return the tank empty. For electric vehicles, they must be returned with the same battery charge as when picked up to avoid additional charges (calculated on a per kWh basis). An additional administrative fee will be applied if a vehicle is returned with less than a 20% battery charge remaining.

FAQ's

Dollar Rental Services at Palermo airport FAQs

    The Dollar Rent-A-Car rental site is located at  Palermo Airport, Via, 90045 Punta Raisi PA, Italy 

    Phone: +39 091 331668

    Yes, Dollar Rent-A-Car at Palermo Airport accepts both credit and debit cards, subject to specific conditions. Debit cards are welcome when issued by a bank as either a MasterCard or VISA and are in the primary driver's name. When utilizing a debit card, a deposit will be charged, and there may be associated transaction fees. The maximum allowed rental duration when using a debit card is 28 days, and prepaid and electronic cards are not accepted. It's important to be aware that a temporary fuel deposit may be placed on the primary driver's credit card to cover expenses related to the fuel policy.

    Yes, when obtaining a car rental at Palermo Airport from Dollar Rent-A-Car, a deposit is generally necessary. This deposit serves as a precautionary measure, aiming to cover possible additional charges such as fuel, damages, or other fees that may arise throughout the rental period. The exact deposit amount is subject to variation and is typically established during the vehicle pick-up process. It is advisable to thoroughly examine the terms and conditions outlined in your rental agreement or reach out to Dollar directly for precise information concerning the deposit requirement at Palermo Airport.

    Yes, Dollar Rent-A-Car at Palermo Airport typically allows the inclusion of an extra driver. However, there might be particular terms and fees related to adding an additional driver. It's crucial to verify directly with the Dollar location at Palermo Airport and familiarize yourself with their policies regarding extra drivers. In numerous instances, the primary renter's spouse or domestic partner may be eligible as an additional driver at no additional cost, while charges may apply for other additional drivers. Always inquire about fees and prerequisites associated with adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €50 per day.

    Dollar at Palermo Airport offers extra amenities such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes to enhance your rental experience. You can select these optional features during the reservation process, with an additional daily charge applied. Payment for these services is processed in the local currency at the rental desk.

    To obtain a car rental from Dollar at Palermo Airport, you need a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name, with a credit limit or funds adequate for the transaction.

    On average, a rental car from Dollar Rent-A-Car at Palermo airport costs €27 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The compact category, featuring cars like the Ford Fiesta or similar models, is the most commonly reserved car hire type from Dollar in Palermo.

    Yes

Dollar Return and Extension Policies

    To return your rental car at Palermo Arlanda Airport, please follow the signs for 'Car Rental Return' to reach the designated parking facilities. After parking the vehicle in the assigned spot, proceed to the rental car offices' counter for further assistance.

    Service outside of regular business hours can be arranged upon request and incurs an additional charge. The grace period during regular working hours, ensuring the guaranteed availability of the car for the customer even if late for pick-up, is 29 minutes.

    Late fees will apply if you return your Dollar rental car after the scheduled time. If you do not inform Dollar of the delay at least 24 hours before the designated return time, a distinct Late Return Fee will be imposed. It's important to note that this fee is separate from any adjustments to the rental rate due to the extension. To avoid incurring these additional charges, it is essential to notify Dollar in advance.

    Yes, you can usually prolong your Dollar car rental at Palermo Airport if you require the vehicle for an extended period. It is recommended to promptly contact Dollar Rent-A-Car once you decide to extend the rental. You can inquire about the procedure, confirm the availability of the vehicle, and discuss any potential additional charges or modifications to the rental agreement.

    Returning a Dollar rental car to an alternate location at Palermo Airport, referred to as a one-way rental, is potentially available, contingent upon the specific guidelines of Dollar Rent-A-Car and the availability of such services at the Palermo Airport branch. To ascertain whether one-way rentals are permitted and to obtain details regarding any associated fees or requirements, it is advisable to directly contact Dollar Rent-A-Car. You can reach their customer service for information or refer to their official website to review the rental policies applicable at the Palermo Airport facility.

    Yes. Typical price is €50 per day.

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