National Palermo Airport Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Palermo airport at +39 091 704 4013 or visit Car Rental Palermo Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.


Business hours:

Sunday

08:00 AM - 23:45 PM

Monday

08:00 AM - 23:45 PM

Tuesday

08:00 AM - 23:45 PM

Wednesday

08:00 AM - 23:45 PM

Thursday

08:00 AM - 23:45 PM

Friday

08:00 AM - 23:45 PM

Saturday

08:00 AM - 23:45 PM

Tips for renting a car from National Rent-A-Car at Palermo airport

 

  • 1. Book in Advance: Secure the best rates and ensure vehicle availability by booking your National rental car well in advance. This is especially important during peak travel times.
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  • 2. Check for Online Discounts: Explore National's official website or other online platforms for exclusive deals and promotions. Online bookings may offer special discounts.
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  • 3. Enroll in Loyalty Programs: Consider enrolling in National's loyalty programs, such as the Emerald Club. Loyalty members often enjoy benefits like faster check-ins, the ability to choose their own vehicle, and the opportunity to earn rewards.
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  • 4. Understand Rental Agreement: Familiarize yourself with National's terms and conditions, including policies on fuel, mileage limits, and any additional fees. This ensures a transparent rental process.
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  • 5. Inspect the Car Thoroughly: Before accepting the rental car, conduct a thorough inspection for any existing damage. Ensure that any scratches or dents are documented in the rental agreement to avoid disputes during the return.
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  • 6. Consider Fueling Options: Understand National's fueling policy. Some companies offer options to prepay for a full tank of gas, which can be convenient if you plan to return the car with an empty tank.
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  • 7. Check for Additional Services: Inquire about extra services provided by National, such as GPS rental, child safety seats, or other amenities you may need for your journey.
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  • 8. Age Requirements: Be aware of National's age requirements. Ensure that you meet the minimum age for renting a car, and inquire about any additional fees or restrictions for younger drivers.
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  • 9. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. National may charge additional fees if you exceed the rental period.
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  • 10. Save Contact Information: Keep National's contact information, including the local Palermo Airport office and any emergency contact numbers, easily accessible.
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  • 11. Check Insurance Options: Review the insurance options offered by National. Check whether your personal car insurance or credit card provides coverage for rental cars to avoid unnecessary additional expenses.

National Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 19 years, and drivers under the age of 25 are subject to a young driver fee. There is no maximum age, and no senior driver fee is applied. The driver's license must be issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
 
  • Payment Policy

    Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted.
 
  • Optional Extras and Services

    Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
 
  • Fuel Policy :

    The rental vehicle comes with a complete tank of fuel and should be returned with the same level to avoid any extra charges.

FAQ's

National Rental Services at Palermo airport FAQs

    The National Rent-A-Car rental site is located at Aeroporto Falcone E Borsellino Loc, 90145 Punta Raisi PA, Italy 

    Phone +39 091 704 4013

    Palermo Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Palermo Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Palermo Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €50 per day.

    To rent a vehicle from National at Palermo Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Palermo airport costs €29 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The standard category, featuring vehicles like the  Toyota Aygo or similar models, is the most commonly reserved rental car type from National at Palermo Intl Airport.

    Yes

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    Assistance outside of regular business hours can be arranged upon request and incurs an additional charge. To avail of after-hours service, the renter must furnish specific details such as the flight number or train number. A maximum of 59 minutes is allocated for after-hours service. During standard working hours, there is a grace period of 59 minutes, ensuring the guaranteed availability of the car for the customer even if there is a delay in pick-up.

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Palermo Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.



     

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